 |
|
|
|
When a community member posts a question as a topic starter, other members can post an answer in reply. Please note that not all replies actually answer the question. In some cases, an answer can be just some hints or helpful information to help the poster solve an issue. The originator of the topic can mark such a reply as a Helpful post. In other cases, a community member may post a specific answer that provides a solution to the original posters issue. The originator can then mark this reply as a Solved post. The original topic poster has the choice to mark replies as either Helpful or Solved, or not mark a reply at all. In addition, the originator can end the discussion by marking the topic as Answered, which provides a visual cue — a green star — to the community members. This lets everyone know that the topic contains valid helpful information. Note: Only two replies may be classified as Helpful and only one reply may be classified as Solved in any question topic. Non-question topics do not offer these classifications. |
|
 |
